Payment and shipping
Payment methods
The following payment methods are currently available on Saccuman.it:
- Credit card: We accept Visa, Visa Electron, Mastercard, Postepay, Diners, JCB and MasterPass. Please use PayPal for American Express. Transactions use a secure SSL connection. For security reasons, we may request a copy of an identity document and the card, with the middle digits concealed.
- Cash on delivery: Cash payment to the carrier for purchases below €4,999.99. A 1.5% surcharge applies. Bank cheques are not accepted.
- Bank transfer: Bank details are provided in the order summary email. The order is processed only after payment is received (1–5 working days).
- PayPal: Easy and secure online payments. Card details are processed exclusively by PayPal.
- Instalment payment (Findomestic): Financing from €350.00 to €10,000.00, subject to approval by Findomestic Banca S.p.A.
Promotional message. “Saccuman Srl” acts as a non-exclusive credit intermediary for Findomestic Banca S.p.A. Please read the European Standard Information for Consumer Credit before entering into an agreement.
Shipping
Shipping costs are calculated automatically according to the weight and volume of the items in the cart. All parcels are insured.
- Free shipping: Where an item displays this wording, we cover its shipping costs. If the cart also contains items without this wording, shipping is calculated only for those items.
- Tax documents: An invoice is not issued automatically to private customers. Please see “Invoice request” below. Businesses must register as a business and complete their tax details before placing the order.
- Costs in the event of withdrawal: Shipping costs remain payable by the customer, including when exercising the right of withdrawal or refusing correctly ordered goods. Return costs are entirely borne by the customer.
Invoice request
- Private customer: The invoice must be requested by email at shop@saccuman.it no later than 10 days after payment of the order.
- Business: To receive an invoice, register as a business and complete the tax details before placing the order.
Order cancellation
Orders are binding. They may only be cancelled before the goods have been dispatched by opening a request under “My orders”. If the order has already been processed, the customer must exercise the right of withdrawal.
Please note: Delivery times are estimates and are not binding on Saccuman Srl. The shipment status can be monitored under “My orders”.